We process personal data lawfully, transparently and fairly, for predetermined purposes and only to the extent necessary to achieve the purposes. When processing personal data, we strive to keep it accurate, secure, confidential, properly stored and protected. When processing your personal data, we comply with the General Personal Data Protection Regulation (hereinafter - GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania, as well as the personal data processing requirements set forth in other legal acts.
What is this document?
Who are we?
2.1. The website is managed and administered by UAB "Piro grupė", legal entity code 304216913, registered office address Durpyno str. 32, Šilagalys, Panevėžys district, e-mail email@example.com, contact phone number +370 611 31281.
2.2. Based on the provisions of legal acts, we are the controller of your personal data.
What principles do we follow?
3.1. When processing your personal data, we:
will comply with the requirements of valid and applicable legal acts, including GDPR;
will process your personal data in a legal, fair and transparent manner;
will collect your personal data for established, clearly defined and legal purposes and will not continue to process them in a manner incompatible with those purposes, except to the extent permitted by legal acts;
will take all reasonable measures to ensure that personal data that is not accurate or complete, taking into account the purposes of its processing, is immediately rectified, supplemented, suspended or destroyed;
will keep them in such a form that your identity can be determined no longer than is necessary for the purposes for which the personal data is processed;
will ensure that your personal data is processed in such a way that adequate security of personal data is ensured through the application of appropriate technical or organizational measures, including protection against unauthorized or unlawful data processing and against accidental loss, destruction or damage.
For what purposes do we process your personal data?
4.1. We will process your personal data for the following purposes:
in order to improve the Website, to offer you better and customized services;
after receiving your consent - in order to provide you with offers and information about our products and/or services of our related persons and partners;
for other purposes, when we are required to process your personal data by legal acts or there is a legitimate interest.
How do we collect and process your personal data?
5.1. We process your personal data received in the following ways:
when you provide them to us;
when you use the Website and/or our accounts (e.g. IP address, type of Internet browser used, number of visits, Website pages viewed, time spent on the Website, demographic data, information about subscribers referred via social networks, unique ID, etc.);
when we receive your personal data from other persons in accordance with the procedure established by law.
5.2. You provide us with your personal data and other information by using the Site and/or our accounts, registering, writing to us or communicating with our customer service team, submitting your complaints about our services or otherwise. If you contact us in writing or by e-mail by mail, we will save the correspondence data.
5.3. The information you provide to us may include your name, surname, e-mail address. e-mail address, phone number, content of the message (e.g. when recording the circumstances of the complaint).
5.4. When you use the Site and/or our accounts, certain non-personal information (such as IP address, type of Internet browser used, number of visits, viewed Site pages, time spent on the Site, demographic data, information about subscribers referred through social networks, unique ID etc.) is collected automatically. This information is used to improve the content, functionality and attractiveness of the Website.
5.5. We may combine personal data received from you with data collected by us from other public or accessible sources. For example, we can combine the personal data you provide with data obtained using Site cookies, data collected while providing services to you, or with data legally obtained from third parties. By exercising your rights, you can always demand the correction of incorrect personal data.
Do we use your personal data for direct marketing and what are the subscription rules?
6.1. No. We do not use subscriptions.
7.1. We collect information about you using cookies and similar technologies. Cookies are small files that are temporarily saved on the hard drive of your device and allow you to be recognized during other visits to the Website, save a person's browsing history, options, customize content, speed up browsing on the Website, create a convenient and friendly environment on the Website, present it more efficiently and reliably. Cookies are a common web browsing practice that makes the website easier to use.
7.2. With cookies, we can collect the following information: IP address, type of Internet browser used, number of visits, viewed Website pages, time spent on the Website, demographic data, information about subscribers referred via social networks, unique ID.
7.3. We use the information obtained by cookies for the following purposes: to ensure the functionality of the Website (for example, so that you can use the personalization of the Website); so that we can improve and develop the Website so that it meets your needs even better; for the development of services and analysis of the use of the Website; for targeted marketing targeting.
7.4. We may, without violating legal acts, combine information obtained using cookies with information obtained about a person by other means (e.g. information about the use of the Website, personal data provided by you).
7.5. The following cookies may be used on the website: technical cookies are cookies that are necessary for the website to function; functional cookies are cookies that, although not necessary for the operation of the Website, significantly improve its operation, quality and user experience; Analytical cookies are cookies that are used to prepare a statistical analysis of the website visitors' navigation methods; the data collected by these cookies is used anonymously; Targeted or advertising cookies are cookies that are used to show you offers or other information that may be of interest to you; social network cookies are cookies that are necessary to use the Website information in your social profile account.
7.6. Information about the cookies that may be used on the Website, their purpose, validity and the data used can be found here.
7.9. In some cases, turning off technical and functional cookies in particular, refusing to accept cookies or deleting them can slow down the speed of Internet browsing, limit the operation of certain functions of the Website, block access to the Website.
Who do we share your personal data with?
8.2. We may disclose the data we collect about you to these third parties - service providers (e.g. technical service providers in the performance of our contracts with these service providers, third party service providers whose services we generally use for data storage, telecommunications and website hosting purposes.
8.3. The above-mentioned service providers' ability to use your data is limited - they cannot use this data for purposes other than providing services to us.
How long do we store your personal data?
9.3. In any case, we store your personal data for no longer than is required by the purposes of data processing or provided by legal acts, if a longer data retention period is set in them.
9.4. We strive not to store outdated, out-of-date personal data, so when they are updated (e.g. after clarification, change of information, etc.) only relevant information is stored. Historical information is stored if it is necessary in accordance with the procedure established by legislation or to carry out our activities.
How do we store your personal data?
10.1. The data we collect from you will be in the EU. They may also be processed by our or our suppliers' staff working in the EU.
10.2. Unfortunately, the transmission of information over the Internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee data security when you transfer data to the Website - you assume the risks associated with the transfer of data to the Website. Once we receive your data, we will apply strict procedures and security measures to protect your data from unauthorized access.
10.3. If unlikely circumstances arise and we become aware of a security breach of your personal data, which may pose a significant threat to your rights, we will immediately inform you as soon as we learn about it and determine what information was accessed.
11.1. The website may contain links to external websites - websites of our business partners or websites that advertise our goods and/or services. When following such links to any of the websites, please note that these websites and the services available through them have their own separate privacy policies and we are not responsible or liable for these policies or for any personal data collected on these websites or services, such as contact or location details. Please review these policies before submitting personal data to these websites or using any services.
What rights do you have?
12.1. When processing personal data, we ensure your rights in accordance with GDPR and the Law on Legal Protection of Personal Data of the Republic of Lithuania. As a subject of personal data, you have the following rights:
to know (be informed) about the processing of your personal data;
to access your personal data that we process
to demand correction or addition, clarification of incorrect, inaccurate or incomplete personal data;
to demand the destruction of personal data when they are no longer needed for the purposes for which they were collected;
to require the destruction of personal data if it is processed unlawfully or when you withdraw your consent to the processing of personal data or do not give such consent and it is necessary;
to disagree with the processing of personal data or withdraw previously given consent;
to demand the suspension (except for storage) of the processing of your personal data, if there are disputes or it is necessary to check the legality of the data processing, the accuracy of the data, as well as in cases where we no longer need your personal data, but you do not want us to destroy them;
to demand, if it is technically possible, your personal data collected in accordance with your consent or for the purposes of contract performance in an easily readable format or to request that they be forwarded to another data controller.
12.2. We will try to guarantee the implementation of your rights as a subject of personal data and create all the conditions for the effective implementation of these rights, but we reserve the right not to fulfill your requirements when it is necessary to ensure the fulfillment of legal obligations set for us, state security or defense, public order, prevention of criminal acts, investigation, detection or prosecution, important economic or financial interests of the state, prevention, investigation and detection of violations of official or professional ethics, protection of your or other persons' rights and freedoms.
12.3. You can submit requirements related to the exercise of your rights to us in person, by mail or by electronic means of communication. After receiving your application, we may ask you to provide proof of identity, as well as other additional information we need related to the application..
12.4. Upon receipt of your request, we will respond to you no later than within 30 calendar days from the date of receipt of your request and submission of all documents required for the response.
12.6. If we refuse to comply with your request, we will clearly indicate the reason for such refusal.
12.7. If you do not agree with our actions or the response to your request, you can complain about our actions and decisions to a competent state institution.
Who can you submit a complaint to?
13.1. If you wish to make a complaint about our data processing, please submit it in writing, giving as much detail as possible, using the contact details provided at the end of this policy. We will work with you and try to resolve any issues promptly.
13.2. If you believe that your rights have been violated in accordance with the GDPR, you can file a complaint with our supervisory authority - the State Data Protection Inspectorate, you can find more information and contact details on the inspectorate's website (www.ada.lt). Although, above all, we aim to promptly and peacefully resolve all disputes together with you.
How to contact us?